PurrfectShear

Data Protection & Security Policy – PurrfectShear At PurrfectShear, we understand that caring for your beloved pets means handling not only their grooming needs but also your personal information with the utmost respect and security. Whether you book a grooming session or contact us through our website, protecting your privacy is our top priority. 1. Information We Collect When you use PurrfectShear’s services or website, we may collect: Your name, phone number, and email address Details about your pet(s) such as name, breed, age, and special requirements Appointment preferences and history Payment information processed securely Website usage data, including cookies and IP addresses 2. Purpose of Data Use We use your information strictly to provide and improve our grooming services: Scheduling and managing your pet’s grooming appointments Processing payments securely Communicating service updates, promotions, and reminders (with your consent) Responding to your inquiries and providing customer support Enhancing our website functionality and user experience Complying with legal obligations and safeguarding against fraud 3. Data Security Measures Your data security is paramount. We protect it with: Secure SSL encryption for data transmission Controlled access to data, limited to authorized personnel only Regular security assessments and updates to prevent vulnerabilities Use of firewalls and secure servers to guard against unauthorized access 4. Sharing Your Data We do not sell or share your personal information with third parties except: With trusted partners involved in payment processing or service delivery under strict confidentiality When required by law or legal authorities To enhance our services through verified third-party providers under secure agreements 5. Cookies & Tracking Our website uses cookies to: Remember your preferences and login details Analyze site performance and improve usability Deliver personalized offers and marketing (with your consent) You may adjust your cookie settings through your browser, though some features might be limited. 6. Your Rights You have the right to: Access and update your personal information Request correction or deletion of your data Opt out of marketing communications Raise concerns about your data privacy To exercise these rights, please contact our support team. 7. Policy Updates This policy may be updated from time to time to reflect new practices or legal requirements. Updates will be posted clearly on our website. Contact Information For any questions or concerns about your data or this policy, reach out to us directly. At PurrfectShear, your trust is as important as your pet’s care.